Questions? …………………………………………………………………………………………………
Who Created MBS?
MBS was born from the pain points Justin William, an expert Personal Trainer/Geek experienced during his time working in the fitness industry. He wanted a better way to connect with his clients so he partnered up with Kevin Balcirak, a successful Health and Wellness Business Owner and together they created MBS!
Is my Information Secure?
Yes! All accounts created under your Plan is securely encrypted and safe from hackers, spammers and bad guys!.
How long are your Contracts?
Unless you sign up for one of our annual plans, all MBS plans are month to month and you may cancel at any time. Its easy to stop your service at any time. Just say cancel!
How will I be Billed?
Your payment will automatically be billed every month or term until the account is canceled.
Can I Assign Clients to any Professional Account?
Yes, you can assign any of your clients to any professional account and still make sure they are receiving great service.
What if I want to Suggest a Feature?
That would be awesome! Just let us know what your ideas are, and we’ll possibly add it to the next upgrade.
Do you have Support?
Yes, we take pride in making sure our customers are happy! Call us, chat online or send us an email.
Do I have to pay for Future Features?
No! We are always working towards the next best thing for our customers. If we include a new feature into your account, its FREE.
Can I create an account for each of my Members and send them Workouts, Special Offers and or stay in touch with them to Increase Retention and make them Happy?
Yes!
What if I need to add more clients or Professionals?
Need a special account not listed? Give us a call and we will meet your needs. Remember… you can add anyone to your linked members as long as they have an account. Just send a friend request or go out and get your clients to join!
Can I Charge my Members to have an Account?
Yes! Why not UP SELL your members and increase your EFT’s!!
Can I Delete Accounts?
Yes! and you can always transfer all clients to another Professional Account, if you’re looking to fire one of your Professionals.
